Privacy Policy — TradeHero AI

Privacy Policy

Effective Date: January 1, 2026  |  Last Updated: April 2026

1. Information We Collect

We may collect personal information that you voluntarily provide through website forms, including:

  • Name
  • Business name
  • Phone number
  • Email address
  • Message or inquiry details

We may also collect non-personal information through cookies and tracking technologies such as browser type, pages visited, and time spent on the site.

2. How We Use Information

Collected information is used to:

  • Respond to inquiries and service requests
  • Provide requested information or services
  • Send SMS messages to users who have opted in
  • Improve website functionality and communication
  • Comply with legal obligations

3. SMS Opt-In & Consent

By submitting your phone number and checking the SMS consent box on our website forms, you consent to receive SMS messages from TradeHero AI.

SMS Details:

  • Message frequency may vary
  • Message and data rates may apply
  • Reply STOP to opt out at any time
  • Reply HELP for help
  • Consent is not a condition of purchase

Mobile Data Sharing Policy:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance website functionality and analyze usage. Cookies may collect non-personal information such as browser type, pages visited, and time spent on the site. You may disable cookies through your browser settings, though some website features may not function properly.

5. Data Security

We implement reasonable administrative and technical safeguards to protect personal information from unauthorized access, misuse, or disclosure.

6. User Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data

To exercise these rights, contact us using the information below.

7. Data Retention

Personal information is retained only as long as necessary to fulfill communication purposes or comply with legal obligations.

8. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

TradeHero AI

Jonathan Goehring

Florham Park, NJ 07932

(973) 506-9378

[email protected]

tradeheroai.com

TradeHero AI collects customer information such as name, phone number, and business name solely for the purpose of providing service-related communication. When you contact our business or submit a form, you may receive SMS messages related to your inquiry. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out at any time or HELP for assistance. We do not sell, rent, or share SMS consent or personal information with third parties for marketing purposes.